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Frequently Asked Questions

What is Alfa Chemistry's product customization process and steps?

Alfa Chemistry is a leading customer-centric biotechnology company that can customize and synthesize products according to customer needs. Our customization process includes consultation, contract signing, deposit payment, starting customization (laboratory or factory), customization completion (providing corresponding data and reports), balance settlement and mailing samples. The specific customization process and steps are as follows.

product customization process and steps

What should customers do when the products have quality problems?

Alfa Chemistry has established a complete quality control system to ensure that its products meet the needs of customers. Based on advanced equipment and experienced experts, every aspect of the production of products can be transparent and controllable. In addition, we can issue appropriate data and quality reports for the products, and try our best to meet the high standards of customers for products. If you have any quality problems with the goods you receive, please contact us in time. After we confirm that the goods do have quality problems, we will arrange special personnel to re-deliver the goods to you as soon as possible to avoid affecting your research.

Can Alfa Chemistry send a sample before purchasing the goods?

Alfa Chemistry provides the design and synthesis of multi-purpose screening compounds to meet your precise screening requirements. We have expertise in designing and preparing multi-step targets ranging from milligrams to kilograms. If you have research needs, we can provide a sample for your research. At the same time, we also provide corresponding data and quality reports of the products for you.

What should be paid attention to when using quaternary ammonium salts?

Quaternary ammonium salts are widely used in the fields of surfactants, oilfield additives, cosmetics, water treatment, printing and dyeing textiles, papermaking. In the use of quaternary ammonium salt, the following points need to be paid more attention.

  • Quaternary ammonium salts are cationic surfactants and avoid mixing with iodide, nitrate, permanganate, salicylate, silver salt, tartrate, alkaloid aluminum, sodium fluorescein, hydrogen peroxide, kaolin, hydrated wool.
  • Quaternary ammonium salts with high concentrations can cause severe cornea, skin, and mucous membrane burns. Take personal protection during operation. In case of contact quaternary ammonium salt, rinse gently with plenty of water immediately, and seek medical attention in serious cases.